Returns Policy

What are the terms of return policy?

Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. In this scheme, the option of exchange, replacement, and/or refund is offered by the respective sellers to you.

Following are the policy:-

  • Customers can return their order within 15 days after an order has been delivered.
  • Defective products need not be sent back to us unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at  enmmart.com@gmail.com and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided into your bank account.
  • If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manufacturing issue, or if you have any other queries regarding this, you can contact us on the number or email us on enmmart.com@gmail.com.